SOURCE: Request received via phone call from Blake Gillan on 4/7/26 BACKGROUND: Vornado Web Properties are moving under the ThreeSixtyGroup umbrella. As a result, their systems need to migrate to MerchSource systems, and the SellerCloud OMS currently connected to the Plex ERP needs to be migrated to connect to NetSuite REQUIREMENTS: - Flesh out requirements for the integration operations from Vornado and MerchSource teams - Obtain system documentation and access: -- Custom Integration documentation -- FTP access to integration code -- SellerCloud Access -- Plex Access - Review SellerCloud OMS for related detail - Review Plex ERP for field mappings - Review custom integration hosted on Vornado web server ESTIMATED TIME: 7 to 8 hours ESTIMATE INCLUDES: Architecture (dsc005rc4.07), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 05/22/2026. Due to the dynamic nature of web applications, this estimate is valid only until 05/22/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer. - Architecture includes determining exact specifications of the implementation. Various discoveries and approved decisions made during Architecture may impact the final estimate in which case the total project price will be adjusted to accommodate any additional considerations and presented for final approval.

SOURCE: Client request from Blake Gillan (MerchSource, Director of DTC Technology) via email dated Feb 27, 2026. Forwarded by Barrett Goldberg. BACKGROUND: California has a regulatory environmental/recycling fee that applies to certain designated products when shipped to California addresses. This fee is not handled by Avalara or standard tax services. It is similar to California bottle and can recycling fees and applies to all sales shipped to California, including Send Sales from the FAO NYC POS. The fee must be implemented as a service fee or line item (not a tax) that appears at checkout and is properly tracked for financial reconciliation. REQUIREMENTS: - Identify and flag eligible SKUs subject to the CA environmental recycling fee (product attribute or configuration) - Detect California ship-to addresses to conditionally trigger the fee - Calculate and apply the fee as a line item or surcharge (not a tax) on qualifying orders - Display the fee to customers in the cart, at checkout, and on order confirmation/receipt - If displayed on receipt: CA Battery-Embedded Recycling Fee: $0.00 (Paid by MerchSource on behalf of the consumer pursuant to PRC § 42464) - Ensure the fee is included in reporting and financial reconciliation workflows - Handle the fee correctly in refund and return scenarios TEST CASES: - Eligible SKU shipped to CA address: fee appears as line item in cart, checkout, and receipt - Non-eligible SKU shipped to CA address: no fee applied - Eligible SKU shipped to non-CA address: no fee applied - Order with mixed eligible and non-eligible SKUs to CA: fee applied only for eligible items - Refund of order containing CA environmental fee: fee is correctly reversed ESTIMATED TIME: 14 to 17 hours ESTIMATE INCLUDES: Production (8h), Test Cases (5), Quality Assurance (2.05h), BETA Testing (0.8h), Technical Management (1.09h), Project Management (1.63h) ESTIMATE NOTES: Estimate Valid Until: 04/16/2026. Due to the dynamic nature of web applications, this estimate is valid only until 04/16/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.

SOURCE: Request received via email from Blake Gillan on March 11, 2026 BACKGROUND: Blake originally chose TrustArc ($10,000/yr) over Ketch ($12,500/yr) in June 2025 based on Brian Chase's comparison, but put implementation on hold until sites went live. Jackie Wilkosz (Enlightened Privacy, privacy counsel) subsequently provided a broader set of alternatives including Osano, Ketch, DataGrail, MineOS, and CookieYes, with a shortlist recommendation of Osano, Ketch, DataGrail, and MineOS. REQUIREMENTS: - Review cookie/consent management platform recommendations from Jackie Wilkosz (Enlightened Privacy), including Osano, Ketch, DataGrail, MineOS, and CookieYes - Cross-reference with Brian Chase's earlier Ketch vs TrustArc evaluation from June 2025 and Blake's initial decision to go with TrustArc - Evaluate each platform against MerchSource's needs: pricing, compliance coverage, ease of implementation, customization, and multi-domain support - Provide a written recommendation with platform comparison summary for Blake's review TEST CASES: - Confirm recommendation accounts for MerchSource's multi-site/multi-domain requirements - Confirm pricing comparison is current and accurately reflects each platform's offering - Confirm recommendation addresses compliance coverage for GDPR, CCPA, and other applicable regulations ESTIMATED TIME: 4 to 5 hours ESTIMATE INCLUDES: Production (3h), Technical Management (0.3h), Project Management (0.45h) Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 05/25/2026. Due to the dynamic nature of web applications, this estimate is valid only until 05/25/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.

SOURCE: Necessitated by general support from requests from Blake Gillan REQUIREMENTS: - Provide general support to MerchSource team for web property management ESTIMATED TIME: 10 to 12 hours ESTIMATE INCLUDES: Production (pd008rc6.51), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 10/12/2026. Due to the dynamic nature of web applications, this estimate is valid only until 10/12/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.

SOURCE: Request received via phone call with Blake Gillan and Nick Vogel on 12/18/23 BACKGROUND: OneTrust is the application that scans Vornado websites for cookies and provides the ability to categorize and display them on the cookies preferences page on these sites. The sites are scanned every month for changes in cookies, including finding and categorizing new ones or removing old ones. Thus, the OneTrust dashboard for all Vornado web properties needs to be reviewed after each monthly scan, occurring on the 1st day of each month. REQUIREMENTS: - Complete an audit for each Vornado Web Property in OneTrust: -- vornado.com -- steamfast.com -- mccullochsteam.com -- sihomecomfort.com -- poulanprosteam.com APPROACH: - Navigate to https://app.onetrust.com/cookies/websites and confirm the last scan date was the first day of the current month - Navigate to https://app.onetrust.com/cookies/categorizations and make sure the site is filtered to the correct property -- Click "Manage Not Found Cookies" in the upper right-hand corner of the site -- Next, check if any new cookies are "uncategorized" by clicking on the filter button and filtering by "Default Category" equal to "Unknown" --- If any cookies are unknown, they need to be reviewed and categorized -- After all changes have been made to the cookie categorizations, this needs to be published to the site: --- Navigate to https://app.onetrust.com/cookies/scan-results/ and click on each site --- Click "Publish" in the upper right-hand corner and leave all settings the same. ESTIMATED TIME: 15 to 18 hours ESTIMATE INCLUDES: Production (pd0012rc9.76), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 02/02/2026. Due to the dynamic nature of web applications, this estimate is valid only until 02/02/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.

SOURCE: Necessitated by general support from requests from Blake Gillan REQUIREMENTS: - Provide general support to MerchSource team for web property management ESTIMATED TIME: 10 to 12 hours ESTIMATE INCLUDES: Production (pd008rc6.51), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 10/12/2026. Due to the dynamic nature of web applications, this estimate is valid only until 10/12/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.

SOURCE: Necessitated by general support from requests from Blake Gillan REQUIREMENTS: - Provide general support to MerchSource team for web property management ESTIMATED TIME: 10 to 12 hours ESTIMATE INCLUDES: Production (pd008rc6.51), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 10/12/2026. Due to the dynamic nature of web applications, this estimate is valid only until 10/12/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.

SOURCE: Requested by Blake Gillan on 1/30/26 REQUIREMENTS: - Prepare and conduct 30-Minute weekly status update meeting with customers. Meeting includes reviewing project and task status, due dates, required input, project risks, etc. -- Includes preparing agenda, facilitating meeting, documenting output and action items, and distributing notes and action items to entire project team to ensure continued project alignment around scope and timelines. NOTE: The weekly meeting budget is an estimate based on proposed project schedule and the quantity of required meetings may vary due to schedule changes resulting from scope change or interruptions in customer participation. ESTIMATED TIME: 13 hours ESTIMATE INCLUDES: Production (pd0021rc17.08), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 03/09/2026. Due to the dynamic nature of web applications, this estimate is valid only until 03/09/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - Estimates provided do not include travel time or accomodations and will be billed separately if requested and approved by customer.

SOURCE: Request received from Blake Gillan to monitor sites and remedy web issues for 2023 REQUIREMENTS: - Review Smart Plugin Manager notifications and address issues or raise concerns to MerchSource -- Plugin update failures -- Available Theme Updates -- PHP version updates -- Wordpress version updates - Address issues and remediate as directed and approved by Blake - Use backup manager to back up sites prior to any updates ESTIMATED TIME: 10 to 12 hours ESTIMATE INCLUDES: Production (pd008rc6.51), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 12/10/2023. Due to the dynamic nature of web applications, this estimate is valid only until 12/10/2023, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.

SOURCE: Necessitated by general support from requests from Blake Gillan REQUIREMENTS: - Provide general support to MerchSource team for web property management in WP Engine ESTIMATED TIME: 10 to 12 hours ESTIMATE INCLUDES: Production (pd008rc6.51), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 10/12/2025. Due to the dynamic nature of web applications, this estimate is valid only until 10/12/2025, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.

SOURCE: Request received via phone call with Blake Gillan 12/18/23 BACKGROUND: OneTrust is the application that scans websites for cookies and provides the ability to categorize and display them on the cookies preferences page on these sites. The sites are scanned every month for changes in cookies, including finding and categorizing new ones or removing old ones. Thus, the OneTrust dashboard for all Vornado web properties needs to be reviewed after each monthly scan, occurring on the 1st day of each month. REQUIREMENTS: - Complete an audit for the powerboost.com Web Property in OneTrust: APPROACH: - Navigate to https://app.onetrust.com/cookies/websites and confirm the last scan date was the first day of the current month - Navigate to https://app.onetrust.com/cookies/categorizations and make sure the site is filtered to the correct property -- Click "Manage Not Found Cookies" in the upper right-hand corner of the site -- Next, check if any new cookies are "uncategorized" by clicking on the filter button and filtering by "Default Category" equal to "Unknown" --- If any cookies are unknown, they need to be reviewed and categorized -- After all changes have been made to the cookie categorizations, this needs to be published to the site: --- Navigate to https://app.onetrust.com/cookies/scan-results/ and click on each site --- Click "Publish" in the upper right-hand corner and leave all settings the same. ESTIMATED TIME: 12 hours ESTIMATE INCLUDES: Production (pd008rc9.76), Technical Management, Project Management Production Detail: None ESTIMATE NOTES: Estimate Valid Until: 02/02/2026. Due to the dynamic nature of web applications, this estimate is valid only until 02/02/2026, after which time the proposed work will need to be re-estimated to account for any application changes influencing the original scope or approach. CI: 80% - This work contains pre-existing intellectual property including architecture, designs, code, know-how, trade secrets, trade dress, patents, and copyrights that have been used in other projects and will be used in This project and any other project. The non-exclusive license terms for use of This pre-existing, intellectual property and original work products can be found in The Services Agreement. - In the event that an approved estimate is cancelled, the remaining unworked hours will be billed up to the approved total estimate. - Estimates provided do not include travel time or accommodations and will be billed separately if requested and approved by customer.